Denplan Excel Statement of Principles

We care what our patients feel and think about the practice and will listen and act upon their views and opinions (Patient Questionnaires)

We commit to the measurement of clinical effectiveness and oral health and ensuring that this is communicated back to patients, both individually and as a group (Oral Health Score ©)

We will know and fully record the state of the oral health of our our patients and involve patients fully in decisions involving their ongoing care and treatment. (Clinical Records)

We will support patients in knowing what is being done and why, to ensure their best opportunity for improving oral health (Patinet Information Framework)

We are committed to opening our practice and procedures to regular independant monitoring and to act upon the results (Denplan Excel Practice Quality Programme)

We undertake to practise using the most appropriate procedures and dental knowledge and to ensure both the dentist and practice team are up-to-date with the latest dental and customer care techniques. (Membership Requirements)

For more information about Excel, see Denplan's excellent web site at

http://www.denplan.co.uk

Or phone them free on 0800 401402

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